Dear Mr. *******,
Thank you for your order with Musikhaus Thomann and your confidence
in our products and services.
Important information about your order:
=======================================
Customer number: 5172328
Order number: 201407.788173
Order value: 1059.65 EUR
Payment method: Bank Transfer / store credit
Shipping method: Postal Service
Invoice address:
K*** ******
******* st. **-***
USR-634034 Tomsk
Delivery address:
K*** ******
******* st. **-***
USR-634034 Tomsk
Please transfer 1059.65 EUR with the following note:-
'pre-payment 201407.788173, cust.no. 5172328' to our bank account:
Bank Name: Deutsche Bank
Swift Code: DEUT DE DB 762
IBAN: DE 19 7607 0024 0811 5008 00
Address: Lange Str. 37
D-96047 Bamberg
Germany
Recipient: Musikhaus Thomann
We would advise you to make a 'SEPA' bank transfer to avoid any additional costs.
Attention! The order will be held for you for 21 days.
You will be sent a reminder during this time to make payment.
Please go through this order confirmation and check that all the
products are listed correctly and have the correct quantities.
The prices are rounded to the nearest figure in Euros and your local VAT
rate has been applied (unless you have supplied us with a valid VAT number
or the shipment is going outside of the European Union)
2 piece(s) order code 251465:
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Adam A8X - B-Stock (Factory Refurbished) with full
warranty - 2-way active bass reflex speaker, 9"
Carbon/Rohacell/Glass woofer with 150 W, X-A.R.T. Tweeter
with 50 W, Shelving Filter Tweeter: > 5kHz ~ +/-6dB,
Shelvingfilter Woofer: < 300Hz ~ +/-6dB, Frequency kHz:
38Hz - 50kHz, Crossover Frequency: 2,3kHz, max Peak SPL /
Pair 1m: 120, Gain: +14dB / - infinite dB, Gain Tweeter:
+/-4dB, THD 90dB/1m > 100Hz: <0,5%, Analog Inputs: XLR /
RCA, Inputimpedance: 30 kOhm, Dimensions: 255 x 400 x 320
mm, Weight: 12,8 kg
Price: 461.34 EUR each, 922.68 EUR total
Availability: in stock
2 piece(s) order code 199116:
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Cordial CFM high quality audio cable - 1/4" balanced jack
- XLR male, 2x 0.20 sq. mm, Neutrik/Rean gold plated
connectors. Length: 1.5m. Colour: Black
Price: 4.62 EUR each, 9.24 EUR total
Availability: in stock
1 pair order code 181913:
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Cordial CFU 1.5 PC professional audio cable - male plug to
male RCA with gold plated Neutrik/Rean-Stecker connectors
(Rean is a registerd trademark of Neutrik AG). 1x 0.22mm,
twin cable, colour coded, twin cable, colour coded, length
1.5m.
Price: 7.73 EUR each, 7.73 EUR total
Availability: in stock
2 piece(s) order code 10:
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International Shipping Rate
Price: 60.00 EUR each, 120.00 EUR total
Date of your order: 15.02.2014
Shipping date: ASAP
Sales person: Claudia Riese
The average time for our shipping department to process an order
is usually one to two working days. It is possible that we'll need
to order one or more of the items for you and this adds normally
about four to five working days. There are rare occasions when
this can however take longer.
The average shipping time for EU countries is normally four to
eight working days via your local post. In most countries we are able to
offer a tracking facility, more information about this will be
supplied with your shipment confirmation email.
Please note that the parcel number shown on your Thomann account
is a German "DHL" Number. This is then changed once the
parcel has reached its destination country and has been handed over to the courier/local post. (Should there be a
problem with your parcel / delivery, this number can be obtained.)
Please allow at least seven to ten "working days" for your parcel
to be delivered before contacting us, as we do have to make a
written enquiry for each parcel match code.
Please note that parcels need to be checked upon receipt. Signing
for a parcel means that you've accepted that everything is ok.
If in doubt, please open the parcel at the post office or ask the
driver to wait until you've checked the parcels inside out.
Should you subsequently find damage upon opening your parcel,
please contact our Customer Care Department immediately -
Email: sc.cc@thomann.de or Tel: 0049/9546 9223 476
If you have any questions or problems, please feel free to contact
your sales rep at Musikhaus Thomann by phone 0049-9546-9223-55,
fax: 0049-9546-9223-24 or Email:international@thomann.de.
Please take note of your customer number above, quoting it whenever
you need to contact us.
Rights of Refund - statutory right of withdrawal
The customer (as a consumer according to section 13 of the German Civil Code (BGB)) may withdraw from the contract
in writing (e.g. letter, fax, email) within 14 days without giving any reason or - if the item has been delivered
before expiry of said term - by returning the goods. The term starts with receipt of these instructions in writing,
however not before delivery of the goods to the recipient (in case of recurring deliveries of the same type of goods
not before receiving the first partial delivery) and not before the information duties according to article 246
section 2 German Civil Code (EGBGB) in combination with section 1 subsection 2 German Civil Code (EGBGB) as well as
section 312g, subsection 1 German Civil Code (BGB) in combination with article 246 section 3 German Civil Code (EGBGB)
have been fulfilled. The withdrawal deadline is deemed to be met if the notice of withdrawal or the item was sent in
a timely fashion. The notice of withdrawal has to be addressed to:
Musikhaus Thomann e.K.
Inhaber Hans Thomann
Treppendorf 30
96138 Burgebrach
E-Mail: sc.cc@thomann.de
Fax: +49-9546-9223-8399
The Consequences of Cancelation In case of an effective cancelation, both parties shall return the received goods, payments
and all other derived benefits (e.g. interest). In case the customer is unable to return any or all of the received goods
and benefits or in case he returns them in a diminished state, the customer shall compensate us for the lost value. This
shall not apply to objects when the reduction of their value is caused exclusively by testing them – e.g. the way a customer
in a brick and mortar store may evaluate merchandise. Incidentally, the customer is free to avoid the obligation to compensate
the contractual partner for lost value due to using the object as intended by not using the object like his/her property and
by refraining from all use that may result in a value loss. Objects suitable for shipment shall be returned at our own risk.
The customer shall bear the routine costs of returning the merchandise provided the goods have been delivered as ordered and
the price of the return merchandise does not exceed EUR 40.00 or in case of merchandise valued at more than EUR 40.00, if at
the time of cancelation the customer has not performed as stipulated or has not made the contractually agreed partial or full
payment. In all other cases the customer may return the merchandise free of charge. Objects not suitable for shipment by parcel
post shall be picked up at the customer’s premises. The obligation to return received payments shall be fulfilled within
30 days. For the customer the grace period starts with the date the cancelation is sent or the object is returned; for the
vendor, Musikhaus Thomann e.K. the grace period begins with the receipt of the cancelation or the returned goods.
Financed Business Transactions
In case the vendor finances the transaction through a loan and the customer cancels the transaction, the customer is no longer
legally bound by the terms of the loan agreement, provided the two agreements constitute an economic unit. This is the
assumption when we act toward the customer as the vendor and the lender or in case we assist the customer in securing the loan.
If at the time of the cancelation or the return of the goods we have already become the beneficiary of a granted loan, then the
lender shall step into our rights and obligations toward the customer as far as they are the result of the financed agreement.
Distance Selling Regulations void the right of withdrawal for deliveries of tailor made products or products which have been
manufactured according to the customer's specifications. The same applies for products which due to their nature are unsuitable
for a return, such as perishable products or products where the expiry date has passed. Furthermore, Distance Selling Regulations
void the right of withdrawal for deliveries of audio and video recordings, or software with a broken seal.
The customer shall bear the routine costs of returning the merchandise provided the goods have been delivered as ordered and the
price of the return merchandise does not exceed EUR 40.00 or in case of merchandise valued at more than EUR 40.00, if at the
time of cancelation the customer has not performed as stipulated (not having made the contractually agreed payment). Otherwise
Musikhaus Thomann e.K. shall bear the costs of returning the merchandise. “Free-Way coupons” are available for this purpose
(there is no requirement to assume the costs of returning merchandise in case of a return; when returning merchandise without a
Free-Way coupon we request that you refrain from using express delivery or delivery where postage is not prepaid). In case
merchandise is unsuitable for shipment by parcel post, we will commission a forwarding agent to pick up the merchandise.
Musikhaus Thomann e.K. regrets not to be able to carry the shipping costs for return shipments from foreign countries as part
of the 30-day money back guarantee.
Here the link to our General Terms and Conditions:
http://www.thomann.de/gb/tho_agb.htmlAll the best :-)
Your Thomann International Team
http://www.thomann.de
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