Форум гитаристов

1) At first I was impressed by the sound of this little pedal. After about 3-4 months it started sounding very bad. There was constant clipping on one or two scenes making the unusable. Support from the company has been poor at best. The asked for a video showing the problem. I sent them a video and they didn’t reply until after I followed up again. They suggested I install the new firmware and it only made the problem worse. Now it cuts out and clips on mor3 than one channel. Still waiting to hear what they’ll do. I don’t hold out much hope.

Update Feb 14, 2024, little to no response from the manufacturer. Clearly they just take your money and offer zero service to back up their product. I’m throwing this piece or crap in the garbage where it belongs. I highly recommend you buy something from Hotone or Line 6. I’ve never had a problem with those devises. I wanted something small I could take with me when I travel. This isn’t it. Be warned very poor quality. If I could give it a zero star rating I would.

2) TL;DR I loved this little box, even the software was great, however it's started to develop some problems.

Oh it's the same old story: I live in an apartment in the middle of the city, can't really turn up all my glorious tube amps (even with Weber attenuators, I was kidding myself on that) and I had gotten into making some short comedic clips centered around guitar... what to do?

I've tried options in the past (plugins, PositiveGrid Spark, Sansamp, etc) and I have to say that in 2023 (now 2024) there are so many good options, that we're really spoiled for choice.

Out of all of the latest options I looked at (Iridium, ACS-1, various UA boxes, Kuro's Matamp in a box, etc) the NUX Amp Academy (it's pronounced "New-X", FWIW) really checked a lot of boxes:

* Can be operated without software.
* Doesn't try to mod every amp under the sun.
* Easy to click between presets.
* IR loading
* FX Loop
* USB-C Audio (so you can plug a USB-C cord into your iPhone 15 and shoot video with the output)
* Headphone out (so I can plug it into my studio monitors while filming)
* Great software
* It's $200!

While I don't think some of the higher gain amp models sound amazing, the Fender stuff is great, especially if you can rely on your pedals for dirt.

The software, having used some of the competitors (ahem, Universal Audio, which makes about the worst software on earth... it's mind bogglingly buggy and bad for how good their pedals sound), is really intuitive and easy to use. Plus you don't have to sign up for an account to use it!

I've run all kinds of pedals into it, other preamp style pedals like an HM-2w, fuzzes, distortions and more, and I really like having an effects loop to drop in all the time based stuff (delay, reverb, phaser, etc).

It was great! It really sparked my creativity by removing some of the pains of content creation.

However, all was not right in paradise. About a month ago it randomly cut volume on me a few times. I thought this was a glitch, and once or twice it was really that the battery in my pedal board's power supply just died (I use rechargeable power supplies, which saves on clutter when they're juiced up).

No.

And about a week ago it started doing it... quite often... I tried everything:
* Factory reset.
* Firmware update.
* Not running pedals into it (I thought it might be clipping internally).

Nada, tostada.

The only thing that works is to change to a different model and click back. If I do that, it goes back to normal.

But it's a bummer. It means I really can't trust it enough to use it as I have been filming or recording and it cuts out in the middle of a good take. It really robs you of confidence.

So I picked up a new UA Lion and a board friendly little DA box (I have others, but really liked using the Amp Academy as a DA box... it works well).

Now, I didn't just quit using this thing without attempting to get support. I reached out to NUX a week ago and... haven't heard a peep.

Sadly, this will go in a bin (not the trash, I'm not from the UK) along with other pedals I don't use often.

I hope they get back to me, I would love to put it back in service.

FWIW (in case NUX support reads this) my chain was usually something like this: tuner -> compressor -> wah -> fuzz -> OD/Dist -> Amp Academy Send -> delay/reverb -> looper -> drum machine pedal -> Amp Academy Return -> iPhone/MBP